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296 results

  • Infant Inclined Products - Issues Paper

    The Australian Competition and Consumer Commission (ACCC) is conducting a market review into the safety of infant inclined products. As part of this process, the ACCC has released an Issues Paper (available below) for consultation. The ACCC is concerned about the use of inclined products for infant sleep because they go against an established body of evidence that infants should sleep on a flat, firm surface. The Issues Paper includes a series of questions about which the... More
    Opened 19 July 2021
  • ACCC franchising education feedback

    The ACCC provides educational resources to potential franchisees. These resources help a person understand franchising, the Franchising Code of Conduct and the role of the ACCC before they buy a franchise. More
    Opened 9 July 2021
  • 2021 ACCC/AER Regulatory Conference registration

    Regulatory evolution: are new tools needed? In 2021 the ACCC & AER regulatory conference will held online for the first time. The conference will be held across three days, starting on Wednesday 28 July in the afternoon, Thursday 29 July in the afternoon and the morning of Friday 30 July. The cost of attending the online event is $200. Groups of 5 registrations or more will receive a 25% discount on the fees. This online registration form provides for up to 10 delegates from... More
    Opened 16 June 2021
  • 2021 Telecommunications non-discrimination guidelines

    We are proposing to update our guidelines for the statutory provisions that prohibit NBN Co and other access providers from engaging in conduct that discriminates between access seekers or in favour of themselves. The proposed guidelines are provided below. Recent changes to the Competition and Consumer Act 2010 (Cth) (CCA) and the Telecommunications Act 1997 (Cth) (Telecommunications Act) which were made as part of the Telecommunications Legislation Amendment (Competition and Consumer)... More
    Opened 18 May 2021
  • Facebook advertisements

    The ACCC is aware of advertisements on Facebook about cryptocurrency products featuring the name or image of an Australian public figure. These advertisements might look like articles or posts in your Facebook newsfeed. We are concerned that the advertisements may be false or misleading. If you see one of these advertisements on Facebook, please take a screenshot and submit it to the ACCC via the link on this page. Please ensure that your screenshot includes the name of the... More
    Opened 4 May 2021
  • Review of the mandatory safety standard for projectile toys

    The Australian Competition and Consumer Commission (ACCC) invites you to have your say on the issues in the consultation paper (available below) on the review of the mandatory safety standard for projectile toys. The ACCC prefers submissions to be provided via the ACCC consultation hub. Alternatively, submissions can also be made via post to: Director Standards Review Consumer Product Safety Branch Australian Competition and Consumer Commission GPO Box 3131... More
    Opened 27 April 2021
  • Buying a franchise? We'd like to hear from you

    The Australian Competition and Consumer Commission (ACCC) would like to hear from people who are thinking about buying a franchise to find out what questions they have or what information they need. More
    Opened 1 April 2021
  • Murray-Darling Basin inquiry - April 2021 public forums registration form

    The ACCC is hosting a series of public forums in April 2021 to report on the findings and recommendations of the Murray-Darling Basin water markets inquiry. Forums will be held at five locations across the Basin in Mildura, Renmark, Griffith, Deniliquin and Shepparton. These forums are also an opportunity for stakeholders to ask the ACCC questions. Attendees are invited to stay for light refreshments and informal discussion following the conclusion of a forum. We encourage you... More
    Opened 26 March 2021
  • ACCC Funeral Services Survey

    The ACCC is prioritising work in the funerals services sector this year. To help us with this work, we are interested to hear about your experience in arranging a funeral. We are also interested to hear from you if you work in the funeral services industry or have information you wish to share about the industry. The survey should take about 15 minutes to complete. You may skip questions throughout the survey if you do not wish to answer them. Only the first question... More
    Opened 17 March 2021
  • Small Business in Focus report

    The ACCC produces a twice-yearly Small Business in Focus report which provides a summary of the ACCC’s work and activities in the small business sector. You can find the most recent report and previous reports on the ACCC website . More
    Opened 24 February 2021
  • Measuring Broadband Australia (MBA) review 2020

    The ACCC is conducting a review of the Measuring Broadband Australia (MBA) program and is seeking views from stakeholders on the program's effectiveness and scoping its future directions, should it be extended beyond its current expiry in June 2021. As part of the program, we have: released quarterly reports since March 2018 recently started releasing a monthly key indicators report and a critical services report focused on the COVID-19 environment ... More
    Opened 22 October 2020
  • Uniti joint functional separation undertaking - consultation paper

    On 25 August 2020, amendments to the Telecommunications Act 1997 came into effect that enable superfast fixed line broadband networks serving residential customers to operate on a functionally separated basis (rather than a structurally separated basis). In particular, network operators are now able to voluntarily submit functional separation undertakings to the ACCC for approval. This is intended to provide greater commercial flexibility for superfast network operators and promote... More
    Opened 9 September 2020
  • Consumer questionnaire - App stores

    The ACCC is preparing a report on app stores, such as the Apple App Store and the Google Play Store. Examples of popular apps available on app stores include WhatsApp, Snapchat, Uber, and Twitter. The ACCC's report is focused on the competitiveness, efficiency, transparency and effectiveness of app stores, as these factors contribute to the extent to which app stores provide value to consumers, and prevent potential harms (e.g. from scam apps). We are interested in your experiences and... More
    Opened 8 September 2020
  • App developer questionnaire - App stores

    The ACCC is preparing a report on app stores, such as the Apple App Store and the Google Play Store, focused on their competitiveness, efficiency, transparency and effectiveness. We are interested in your experiences and views about using app stores. How to participate We are seeking your views and experiences through an online questionnaire. It will take approximately 20 minutes. You don't have to answer all questions. This inquiry is a public... More
    Opened 8 September 2020
  • Superfast broadband network deemed functional separation undertaking - consultation paper August 2020

    The Telecommunications Legislation Amendment (Competition and Consumer) Act 2020 (TLA Act) received Royal Assent on 25 May 2020. Among other provisions, it amends the Telecommunications Act 1997 (Cth) (Telecommunications Act) to enable superfast fixed line broadband networks serving residential customers to operate on a functionally separated basis (rather than a structurally separated basis). In particular, the TLA Act inserts a process into Part 8 of the... More
    Opened 25 August 2020
  • Murray-Darling Basin water markets inquiry - interim report

    The ACCC is conducting an inquiry into markets for tradeable water rights in the Murray-Darling Basin. We invite you to contribute to the Inquiry by responding to the ACCC's interim report. Submissions We encourage you to make a submission in response to the ACCC's interim report . Responses to the interim report are due by 30 October 2020 . The ACCC prefers submissions to be provided via the link below, but the inquiry team can also be contacted at... More
    Opened 30 July 2020
  • 2020 Broadband speed claims guidance consultation

    Recent developments in the wholesale products offered by NBN Co, which includes offering retail broadband services with speeds in excess of 100 Mbps, has promoted the ACCC to consider updating the Broadband Speed Claims - Industry Guidance (Guidance). The ACCC is seeking views from stakeholders on a number of issues relevant to the presentation of consumer information about broadband speeds with a particular focus on services with wholesale download speeds in excess of 100 Mbps. ... More
    Opened 29 July 2020
  • Consumer Data Right - Energy rules framework consultation

    The Competition and Consumer (Consumer Data Right) Rules 2020 (rules) will need to be adapted to accommodate the energy sector. We seek stakeholder views on the preliminary positions we have taken in this rules framework, to inform our development of rules for applying the Consumer Data Right to energy. Stakeholders should respond to this consultation using the current Consumer Data Right rules as a starting point. Draft amendments to the Consumer Data Right rules for the energy... More
    Opened 8 July 2020
  • Superfast broadband network class exemption and deemed functional separation undertaking - consultation paper

    The Telecommunications Legislation Amendment (Competition and Consumer) Act 2020 (TLA Act) received Royal Assent on 25 May 2020. Among other provisions, it amends the Telecommunications Act 1997 (Cth) (Tel Act) to enable superfast fixed line broadband networks serving residential customers to operate on a functionally separated basis (rather than a structurally separated basis). In particular, the TLA Act inserts a process into Part 8 of the Tel Act, under which network operators will... More
    Opened 5 June 2020
  • CTS participant screening questionnaire

    The ACCC is building a Conformance Test Suite (CTS) that will be a key part of the Consumer Data Right (CDR) onboarding process. The goal of the CTS is to give the ACCC confidence that participants can enter the CDR ecosystem without disruption and are capable of conforming with the Consumer Data Standards and CDR Register Design. Industry volunteers needed The ACCC CTS Development Team seeks to work with industry to design and maintain the CTS on an ongoing basis to optimise... More
    Opened 8 May 2020
  • 2020 Consultation on ACCC Guide to the Electricity Retail Code

    The Competition and Consumer (Industry Code—Electricity Retail) Regulations 2019 (the Code) came into force on 1 July 2019. The Code, as a mandatory industry code under Part IVB of the Competition and Consumer Act 2010, is binding on all retailers that supply electricity to small customers in the applicable distribution regions of New South Wales, South Australia and south-east Queensland. It sets a price cap on standing offers and specifies how prices and discounts must be advertised,... More
    Opened 4 May 2020
  • Button battery safety - Assessment of regulatory options - Consultation paper

    The ACCC is continuing its investigation into button battery safety and considering the options of implementing a mandatory safety and information standard for button batteries and products containing button batteries under the Australian Consumer Law (ACL). For the purposes of the ACCC's investigation, button cell batteries and coin cell batteries are each referred to as 'button batteries'. In the battery industry, the term 'coin' is associated with lithium batteries and the... More
    Opened 19 March 2020
  • Draft Guidelines on Part XICA – Prohibited conduct in the energy market consultation 2020

    The ACCC has now concluded its consultation on the Draft Guidelines on Part XICA – Prohibited conduct in the energy market. The public submissions we received are available above. Part XICA was introduced into the Competition and Consumer Act 2010 (CCA) following the passing of the Treasury Laws Amendment (Prohibiting Energy Market Misconduct) Act 2019 . It includes new prohibitions on particular conduct in energy markets. The ACCC released its final Guidelines on 11 May 2020.... More
    Opened 10 March 2020
  • Purchasers of agricultural machinery survey

    The ACCC is consulting with stakeholders about their experiences in relation to purchasing, servicing and repairing agricultural machinery. This survey is open to people who have purchased agricultural machinery in Australia in the last ten years. Other parties with an interest in agricultural machinery are invited to provide a submission to our discussion paper . The ACCC is seeking to better understand: options available to farmers in the event of problems with... More
    Opened 28 February 2020
  • Agricultural machinery: after-sales markets - discussion paper

    The ACCC is seeking submissions to its discussion paper on agricultural machinery after-sales markets. We invite farmers, dealers, repairers, industry bodies, manufacturers and other interested stakeholders to make a submission in response to the discussion paper . Submissions We encourage you to make a submission in response to the discussion paper. Submissions are due by Sunday 31 May 2020. Please provide your submission via the link below. Alternatively,... More
    Opened 28 February 2020
  • Consumer Data Right - proposed timetable for participation of non-major ADIs in the CDR

    The ACCC is seeking views on our proposed revised timetable for the commencement of consumer data sharing by the non-major Authorised Deposit-Taking Institutions (ADIs) in the Consumer Data Right (CDR) regime. We are also seeking feedback on when non-major ADIs intend to participate in the CDR regime as data holders and whether you also intend to become an accredited data recipient. The proposed timetable follows the ACCC announcement on the update to the CDR timelines made 20... More
    Opened 7 February 2020
  • Prohibiting Energy Market Misconduct Bill consultation

    The ACCC has now concluded its initial consultation on Part XICA of the Competition and Consumer Act 2010 (CCA). The public submissions we received are available above. Part XICA was introduced into the CCA following the passing of the Treasury Laws Amendment (Prohibiting Energy Market Misconduct) Act 2019 . It includes new prohibitions on particular conduct in energy markets. The ACCC released its final Guidelines on 11 May 2020. The Draft Guidelines were released, for... More
    Opened 2 December 2019
  • Further consultation paper - Button batteries in toys for children up to and including 36 months

    The Australian Competition and Consumer Commission (ACCC) invites you to have your say on the issues and policy options in the consultation paper on toys for children up to and including 36 months of age which contain button batteries . The issues in this paper have been briefly summarised below, please refer to the document for further details. The ACCC prefers submissions to be provided via the ACCC consultation hub. Alternatively, submissions can also be made via post to:... More
    Opened 14 November 2019
  • Review of the information standard - Cosmetics ingredient labelling

    The Australian Competition and Consumer Commission (ACCC) invites you to have your say on the issues and policy options in the consultation paper on the review of the information standard on cosmetics ingredient labelling. The issues in this paper have been briefly summarised below, please refer to the document for further details. The ACCC prefers submissions to be provided via the ACCC consultation hub. Alternatively, submissions can also be made via post to: Director... More
    Opened 14 November 2019
  • Draft guidelines on claims under section 95ZN of the CCA in price inquiries

    The ACCC seeks your views on its draft guidelines regarding claims in price inquiries under section 95ZN of the Competition and Consumer Act 2010 (Cth). The guidelines provide information about the approach taken by the ACCC in assessing whether to disclose information under section 95ZN of the CCA where that information has been: provided to the ACCC under section 95ZK of the CCA, or made available to the ACCC in submissions to a price inquiry, or given... More
    Opened 6 November 2019
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