Airport Quality Indicators review - Stage 2

Closed 30 Nov 2022

Opened 28 Oct 2022


Stage 2 Consultation update

Stage 2 consultation of the Airport Quality Indicators review is now open.

The ACCC has the function of monitoring and evaluating the quality of the aspects of airport services and facilities specified in the Airports Regulations 1997.

In response to a recommendation from the Productivity Commission’s 2019 report on the economic regulation of airports, the Australian Government has asked the ACCC to review the indicators, to:

  • more closely reflect the expectations of passengers, airlines and other airport users, and
  • have a greater focus on outcomes.

The government has requested the ACCC to consult with airports, airlines and other airport users before providing this advice. This round of consultation follows an initial round of consultation with industry to further develop the indicators of airport quality.


  • Industry


  • Airports