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  • Regional Mobile Infrastructure Inquiry - Consumer Survey

    The ACCC is seeking public contributions to the Regional Mobile Infrastructure Inquiry. The purpose of the Inquiry is to: inform future Government policy decisions on the provision of regional, rural, remote and peri-urban mobile telecommunications services investigate the... More
    Opened 20 September 2022
  • Infant Inclined Products and Infant Sleep Products – Consultation Regulation Impact Statement

    The Australian Competition and Consumer Commission (ACCC) is seeking submissions on proposed policy options to reduce the risk of death and injury associated with Infant Sleep Products, including Infant Inclined Products. This Consultation Paper is seeking views on the likely effectiveness... More
    Closed 11 September 2022
  • 2022 ACCC/AER Regulatory Conference registration

    What does the future of regulation look like? For the first time ACCC/AER regulatory conference 2022 will be a hybrid event. The conference will be held over two days, starting the morning of Thursday 4 August to the afternoon of Friday, 5 August. The cost of the event is as follows:... More
    Closed 27 July 2022
  • Airport quality indicators ̶ review

    Stage 1 Consultation update Stage 1 consultation of the Airport Quality Indicators review has now closed. The ACCC will update this website with Stage 2 consultation details as per the timeframes indicated in the Stage 1 Consultation paper published 27 June 2022. The ACCC has... More
    Closed 22 July 2022
  • Toppling furniture - Consultation Regulation Impact Statement

    The Australian Competition and Consumer Commission (ACCC) is seeking submissions on proposed policy options that will help reduce the risk of death and injury associated with toppling furniture. There are three well understood concepts that are important in reducing the risk of injury... More
    Closed 13 June 2022
  • PSA web redevelopment - User survey for businesses

    How will it work? 3 hour remote workshop via Zoom with 3 facilitators from Today. Workshops will be held on Thursday 5 May 2022 from 9.30 am - 12.30 pm (EST) You will need a stable internet connection and suitable device to participate on a video call. Provide feedback on... More
    Closed 3 May 2022
  • PSA web redevelopment - User survey for consumers

    How will it work? 3 hour remote workshop via Zoom with 3 facilitators from Today. Workshops will be held on Wednesday 4 May 2022 from 9.30 am - 12.30 pm (EST) You will need a stable internet connection and suitable device to participate on a video call. Provide feedback on... More
    Closed 3 May 2022
  • Small business dealings with digital platforms

    The ACCC wants to make sure that businesses are getting the most out of their dealings with digital platforms in Australia. We also want to make sure that consumers have a good experience dealing with businesses on digital platforms like Facebook, Google and Apple. The ACCC is aware that... More
    Closed 29 April 2022
  • ACCC mandatory reporting web content survey

    The Australian Competition and Consumer Commission (ACCC) is committed to providing information to help you understand your mandatory reporting obligations. This survey should take less than 5 minutes to complete. Your feedback will help us better adapt our guidance... More
    Closed 26 April 2022
  • ACCC mandatory reporting publications survey

    The Australian Competition and Consumer Commission is committed to providing information to help you understand your mandatory reporting obligations. This survey should take less than 5 minutes to complete. Your feedback will help us better adapt our guidance to make it easier to use... More
    Closed 26 April 2022
  • AER Web Redevelopment - User Survey

    The Australian Energy Regulator is redeveloping its current website: www.aer.gov.au , and we want to hear from you. By completing this quick survey, you will help us understand how we can engage with you more proactively, clearly and creatively. Survey duration: no more than five minutes to... More
    Closed 19 April 2022
  • Qantas consultation

    We would like to hear your experience with trying to use Qantas flight credits in a short 5-minute survey. In particular, we’re interested if the available fare prices for flights are higher when you try to book using your flight credit than when you try to book using other forms of... More
    Closed 7 April 2022
  • Goulburn Murray Water - Ceasing to be a Part 6 operator consultation

    This consultation has now closed. Any responses received have been considered and incorporated into the ACCC’s decision making process. For more information please visit the ACCC’s Water projects page or email water@accc.gov.au . More
    Closed 24 March 2022
  • Lower Murray Water - Ceasing to be a Part 6 operator consultation

    This consultation has now closed. Any responses received have been considered and incorporated into the ACCC’s decision making process. For more information please visit the ACCC’s Water projects page or email water@accc.gov.au . More
    Closed 9 March 2022
  • WaterNSW - Ceasing to be a Part 6 operator consultation

    This consultation has now closed. Any responses received have been considered and incorporated into the ACCC’s decision making process. For more information please visit the ACCC’s Water projects page or email water@accc.gov.au . More
    Closed 9 March 2022
  • ACCC Florist Industry Survey

    The ACCC is currently seeking information from the florist industry about the business practices of online Order Gatherers, and how they interact with traditional florist businesses. To assist the ACCC to better understand the interplay between Order Gatherers and traditional florist... More
    Closed 28 February 2022
  • 2022 Broadband speed claims guidance consultation

    Developments in the way Retail Service Providers display upload speeds and consumers’ interest in upload speeds information has prompted the ACCC to consider updating the Broadband Speeds Claims - Industry Guidance (‘Guidance’). The growth of fixed wireless services on alternative fixed... More
    Closed 25 February 2022
  • New Caravan Survey - Consumers

    One of the ACCC’s priorities is to empower consumers and improve industry compliance with consumer guarantees, with a focus on high value goods including caravans. We have seen an increase in consumer reports to the ACCC about issues with caravan purchases in the last few years. We are... More
    Closed 10 December 2021
  • New Caravan Survey - Retailers

    One of the ACCC’s priorities is to empower consumers and improve industry compliance with consumer guarantees, with a focus on high value goods including caravans. We have seen an increase in consumer reports to the ACCC about issues with caravan purchases in the last few years. We are... More
    Closed 10 December 2021
  • Buying a franchise? We'd like to hear from you

    The Australian Competition and Consumer Commission (ACCC) would like to hear from people who are thinking about buying a franchise to find out what questions they have or what information they need. More
    Closed 1 December 2021
  • Sunwater: Part 6 exemption consultation

    On 27 October 2021, the ACCC formed the view that Sunwater is a Part 6 operator. This means that the ACCC will be required to regulate Sunwater’s infrastructure charges for six water supply schemes under Part 6 of the Water Charge Rules 2010 (WCR) unless the ACCC grants Sunwater an exemption.... More
    Closed 17 November 2021
  • Consumer Data Right sponsored accreditation – information security self assessment and attestation

    Version 3 of the Competition and Consumer (Consumer Data Right) Rules 2020 (Rules) introduces new ways businesses can participate in the CDR and includes sponsored accreditation. The sponsored level of accreditation removes the requirement to provide an independent third party assurance... More
    Closed 8 November 2021
  • 2021 Strategic Review - external stakeholder survey

    The ACCC's Compliance and enforcement policy & priorities sets out our priority areas for compliance and enforcement activities and lists the primary factors we will take into account when deciding to pursue issues or matters. Feedback from businesses and consumers is invaluable when... More
    Closed 3 November 2021
  • Lower Murray Water - Part 6 of the Water Charge Rules decision and exemption consultation

    On 8 September 2021, Lower Murray Water (LMW) notified the ACCC of its status under Part 6 of the Water Charge Rules 2010 (WCR) and applied for an exemption from the operation of the requirements of Divisions 2-4 of Part 6. The ACCC is seeking stakeholder views to help it decide if LMW is or... More
    Closed 4 October 2021
  • Queensland Department of Regional Development, Manufacturing and Water - Part 6 of the Water Charge Rules decision

    This consultation has now closed. Any responses received have been considered and incorporated into the ACCC’s decision making process. For more information please visit the ACCC’s Water projects page or email water@accc.gov.au . More
    Closed 29 September 2021
  • Sunwater - Part 6 of the Water Charge Rules decision

    This consultation has now closed. Any responses received have been considered and incorporated into the ACCC’s decision making process. For more information please visit the ACCC’s Water projects page or email water@accc.gov.au . More
    Closed 29 September 2021
  • Developing the Better Bills Guideline – Australian Energy Regulator

    On 18 March 2021, the Australian Energy Market Commission (AEMC) made a rule requiring the Australian Energy Regulator (AER) to develop a mandatory billing guideline setting out how retailers must prepare and issue bills to residential and small customers. The Better Bills Guideline ... More
    Closed 22 September 2021
  • Facebook advertisements

    The ACCC is aware of advertisements on Facebook about cryptocurrency products featuring the name or image of an Australian public figure. These advertisements might look like articles or posts in your Facebook newsfeed. We are concerned that the advertisements may be false or misleading.... More
    Closed 1 September 2021
  • Toppling furniture and televisions - Issues paper

    The Australian Competition and Consumer Commission (ACCC) is seeking your assistance. Scoping risk control options to prevent injuries and deaths from toppling furniture and televisions is one of the ACCC’s product safety priorities for 2021 . As part of... More
    Closed 30 August 2021
  • Survey for consumers - General online retail marketplaces

    The ACCC is looking at: How general online retail marketplaces work. Whether there are any competition or consumer issues associated with general online retail marketplaces. This is part of our Digital Platform Services Inquiry . General online retail marketplaces are... More
    Closed 19 August 2021
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