Regional Mobile Infrastructure Inquiry - Consumer Survey

Closed 31 Mar 2023

Opened 20 Sep 2022


The ACCC is seeking public contributions to the Regional Mobile Infrastructure Inquiry. The purpose of the Inquiry is to:

  • inform future Government policy decisions on the provision of regional, rural, remote and peri-urban mobile telecommunications services
  • investigate the feasibility of providing temporary mobile roaming during natural disasters or other emergencies.

More information about the Regional Mobile Infrastructure Inquiry is available at the Project Overview page, the Ministerial Direction page, and the Public Consultation paper.

We are seeking your views through either an online survey, or a written submission (or both). The survey will take approximately 10–15 minutes to complete.

The survey focuses on the following questions:

  • how are businesses and consumers impacted by a lack of mobile coverage?
  • would you support the provision of mobile roaming during emergencies?

  • where can mobile coverage be improved?

The ACCC intends to publish a draft report on or before 14 April 2023. A final report is due within 12 months from the commencement of the Inquiry (by 30 June 2023).

How to make a submission

  1. Complete the online survey
  2. Upload a submission in the survey below
  3. Directly email the inquiry team at

Please include your name, organisation and contact details when making a submission.

Submissions are due by 11.59pm, 31 March 2023.

All submissions will be treated as public documents and published on the ACCC website in accordance with the ACCC’s Information Policy, unless otherwise requested.

Any parties wishing to submit commercial-in-confidence material should clearly mark it so and submit both a public version and commercial-in-confidence version of their submission, with reasons explaining why it is confidential. More information about the ACCC’s treatment of confidential information can be found in the ACCC’s Information Policy.


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