Consumer issues impacting Indigenous people

Overview

The National Indigenous Consumer Strategy (NICS) reference group is seeking to better understand consumer protection issues affecting Indigenous people in Australia. The survey covers key priority areas of the 2017–2019 NICS action plan:

• Trading practices
• Scam practices
• Housing
• Consumer directed care
• Motor vehicles
• Financial services.

About NICS

NICS is a strategy developed by all Australian States and Territories which, together with New Zealand, make up the Legislative and Governance Forum on Consumer Affairs (CAF). NICS membership is comprised of the Australian Competition and Consumer Commission (ACCC), all State and Territory Fair Trading offices, Australian Securities Investment Commission (ASIC) and independent member, the Indigenous Consumer Assistance Network (ICAN).

This reference group takes responsibility for the National Indigenous Consumer Strategy and has established an effective collaboration when dealing with issues of mutual concern.