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Qantas - Flight cancellation survey
On 31 August 2023, the ACCC commenced proceedings in the Federal Court of Australia alleging that between May and July 2022, Qantas cancelled a large number of flights and: offered for sale, and accepted payment for, flights which it had already cancelled; and falsely represented to consumers who held tickets for cancelled flights that their flights had not been cancelled. The ACCC’s case does not allege that the cancellation of the flights was in breach of the consumer... MoreOpened 28 September 2023
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