Consumer directed aged care

Closed 1 Nov 2017

Opened 5 Oct 2017


The ACCC wants to provide information to consumers and providers who use or sell aged care services about their consumer rights and obligations.

We would appreciate your ideas about how we can help older consumers understand their rights.

We would also like to assist providers of consumer directed aged care products and services understand their competition and consumer law obligations under the Competition and Consumer Act 2010 (Cth).

Your responses will help us meet the needs of the audience and have the greatest impact.

The following questionnaire should take about 3-5 minutes to complete and you have the option of completing it anonymously. A printable version of the questionnaire is available below under Related documents.

Thank you for taking the time to complete this questionnaire.


  • Seniors


  • Consumer issues