CDR data access model for energy consultation

Closed 22 Mar 2019

Opened 6 Mar 2019


The ACCC is seeking feedback from interested stakeholders on the proposed models for consumers to access their data in the energy market. Your views will help us form a position on the preferred data access model for the application of the consumer data right (CDR) in energy.

The consultation paper sets out three options for the energy data access model, and our views on relevant principles and considerations for the assessment of these options.

The CDR is a competition and consumer reform announced by the Australian Government in May 2018 which will allow consumers to require a company such as their energy retailer to share their data with an accredited service provider such as a comparison site to get more tailored, competitive services. The ACCC has been given the lead role in rule-making, consumer education and enforcement.

The CDR is intended to apply in energy in the first half of 2020, after it is introduced in the banking sector. More information is available at:
consumer data right.

Making a submission

To make a submission, interested parties can either:

  • upload a submission using the link below
  • email a submission (in PDF or Microsoft Word format) to:


  • All consumers
  • All business
  • Industry
  • Small business


  • Electricity
  • Consumer issues