The National Indigenous Consumer Strategy (NICS) reference group is seeking to better understand consumer protection issues affecting Indigenous people in Australia. The survey covers key priority areas of the 2017–2019 NICS action plan:
Trading practices
Scam practices
Housing...More
The ACCC's Compliance and enforcement policy & priorities and Product safety priorities set out our priority areas and list the primary factors we will take into account when deciding to pursue issues or matters.
Feedback from businesses and consumers is highly valuable to us for...More
Sending money overseas and buying foreign cash is a focus of our inquiry into foreign currency conversion services.
If you have exchanged money, loaded a travel card, purchased products or services from overseas, or sent money overseas, we want to hear from you.
All questions in this...More
The ACCC is seeking feedback from interested parties on Telstra’s proposed variations to the Migration Plan.
On 10 September 2018, Telstra submitted proposed variations to the Migration Plan to the ACCC incorporating:
amendments to Telstra’s obligations relating to HFC Services...More
The ACCC is seeking feedback from consumers, businesses and community organisations on the approach and positions the ACCC proposes to take in establishing rules for the Consumer Data Right (CDR).
The CDR is a competition and consumer reform announced by the Australian Government in May 2018...More
On 31 August 2018, the ACCC released a public consultation and position paper for the fixed line telecommunications services declaration inquiry. The purpose of this consultation is to seek submissions from industry participants, other stakeholders and the public more generally on a range of...More
On 9 August 2018, the ACCC released a public consultation paper, draft Internet Activity Record Keeping Rule (RKR) document and templates as part of a consultation process for its proposed Internet Activity RKR. The purpose of this consultation is to seek submissions from a range of stakeholders,...More
Wine grape growers and industry associations have raised concerns with the ACCC through forums, consultations and correspondence about potential competition and fair trading issues in the wine grape industry.
The ACCC is conducting an anonymous survey of wine grape growers across Australia...More
The journalists forum will take place in Sydney on Wednesday 15 August from
6–8pm at the Aerial UTS Function Centre, UTS Building 10, Level 7, 235 Jones Street, Ultimo .
Journalists who are unable to attend the forum in person can still share their views and experiences about the...More
We are seeking feedback from subscribers of the ACCC's Franchising Information Network. This free email subscription service provides our readers with updates on the latest news and events relevant to the franchising sector, including useful tools and online resources.
Please complete this...More
We are seeking feedback from subscribers of the ACCC's Small Business Information Network. This free email subscription service provides our readers with updates on the latest news and events relevant to the small business sector, including useful tools and online resources which are designed to...More
New Frontiers in Regulation
The 2018 ACCC & AER Regulatory Conference will be held at the Brisbane Convention and Exhibition Centre on Thursday 26 (commencing at 8:30am) and Friday 27 July (finishing at 12:30pm, followed by lunch from 12:30-1:30).
The cost to attend the conference is...More
The ACCC is testing broadband speeds across Australia. Our Measuring Broadband Australia program will measure the typical speeds and performance of people’s home internet connections. We're looking for 2000 households to test in the first year.
We are working with SamKnows, our independent...More
The Australian Competition and Consumer Commission (ACCC) is considering an application from OxoPak Pty Ltd to register four certification trade marks (CTMs). The marks bear the words:
Food Fresh Food Safe Certified Solution
Marine Life Safe Certified Solution
PlanetOxoPositive –...More
The ACCC is consulting on proposed amendments to the Telecommunications Competition Notice Guidelines (Guidelines). The ACCC is required to formulate the Guidelines under Section 151AP (2) of the Competition and Consumer Act 2010 (Cth) (CCA).
The Guidelines include:
an overview of the...More
The ACCC hosted two public forums in May to discuss the impacts of digital platforms for consumers and advertisers (including small businesses). These platforms include search engines (e.g. Google), social media (e.g. Facebook) and content aggregators (e.g. Apple News).
Further information...More
The ACCC is continuing its investigation into quad bike safety and considering the merits of implementing a safety standard for quad bikes under the Australian Consumer Law (ACL).
As part of this process, the ACCC has released the Quad Bike Safety Consultation Regulation Impact Statement for...More
The Digital Platforms Inquiry looks at how digital platforms impact media and advertising services markets, particularly in relation to news and journalistic content, as well as the implications for media content creators, advertisers and consumers.
The digital platforms we'll look at...More
Thank you for attending either the annual Ruby Hutchison Memorial Lecture on Wednesday 14 March at the Sydney Conservatorium of Music and/or the 2018 National Consumer Congress held on Thursday 15 March at The Ivy at 330 George Street, Sydney.
This survey has been prepared by the ACCC to seek...More
The ACCC will be hosting two key consumer events in Sydney– the annual Ruby Hutchison Memorial Lecture (co-hosted with CHOICE) and the National Consumer Congress.
Ruby Hutchison Memorial Lecture
Wednesday 14 March 2018
Sydney Conservatorium of Music, 1 Conservatorium Road, Sydney...More
The Australian Competition and Consumer Commission is seeking feedback on new guidelines for small business collective bargaining. The guidelines are for small businesses, including farmers, to assist their understanding of the authorisation and notification processes for obtaining ACCC approval...More
The Agriculture Consultative Committee (AgCC) was established by the ACCC to provide advice and information on issues affecting the agriculture sector that fall within the scope of the Competition and Consumer Act 2010, and to provide a forum where competition and consumer law concerns related...More
Our Northern Australia Insurance Inquiry will help to address concerns about insurance affordability, promote more informed and more competitive insurance markets and make a difference for consumers in northern Australia.
The law gives the ACCC power to get information from insurers that...More
The ACCC recently published its communications sector market study draft report .
In it, we discussed the role of MVNOs in contributing to competition in Australia’s mobile sector and the role of wholesale MVNO services.. Wholesale MVNO products are supplied in a relatively mature market,...More
The ACCC has established a taskforce to conduct an investigation into quad bike safety and consider the merits of implementing a safety standard for quad bikes under the Australian Consumer Law (ACL).
As part of this process, the ACCC has released the Quad Bike Safety Issues Paper...More
In October 2017 the ACCC released its draft report for the communications sector market study. We invite interested parties to make a submission in response to the draft report findings and proposed recommendations and actions.
Download the draft report at Communications sector market study...More
Significant reforms to the authorisation and notification provisions of the Competition and Consumer Act 2010 (CCA) came into effect on 6 November.
Under these reforms the:
ACCC is the first instance decision maker on applications for merger authorisation
authorisation test for...More
In the coming weeks the Australian Government will implement reforms to the Competition and Consumer Act 2010 (CCA) prohibiting parties from engaging in a concerted practice that has the purpose, effect, or likely effect of substantially lessening competition.
We have prepared interim...More
Important reforms to section 46 of the Competition and Consumer Act 2010 (CCA) will come into effect in the coming weeks. Under these reforms a firm with a substantial degree of market power is prohibited from engaging in conduct that has the purpose, effect or likely effect of substantially...More
The ACCC wants to provide information to consumers and providers who use or sell aged care services about their consumer rights and obligations.
We would appreciate your ideas about how we can help older consumers understand their rights.
We would also like to assist providers of consumer...More