Households wanted to help test broadband speeds

Closes 31 Aug 2017

Opened 19 Jun 2017

Overview

The ACCC is testing broadband speeds across Australia. Our broadband performance monitoring program will measure the typical speeds and performance of people’s home internet connections. We’re looking for 2000 households to test in the first year.

We will work with an independent testing provider to conduct testing of a range of retail service providers on different broadband technologies and speed plans.

Selected volunteers will be instructed on how to install a hardware-based testing device on their fixed-line home broadband connection. The device will conduct tests using your internet connection between the testing device and the monitoring equipment. The device will not monitor or record any personal information or browsing history.

Apply to be a volunteer

If you are interested in becoming a volunteer, before you start filling in the form, you will need:

  • details of your current internet plan (you might need to request a physical bill from your provider), and  
  • a copy of a recent internet bill for your current internet plan (it’s fine if your bill includes bundled services and you can delete or cross out the information you don’t want to provide – e.g. call logs).

Areas

  • All Areas

Audiences

  • All consumers

Interests

  • Communications