Households wanted to help test broadband speeds

Closes 31 Jan 2018

Opened 19 Jun 2017

Overview

The ACCC is testing broadband speeds across Australia. Our broadband performance monitoring program will measure the typical speeds and performance of people’s home internet connections. We’re looking for 2000 households to test in the first year.

We are working with SamKnows, our independent testing provider, to test a range of popular retail service providers on different broadband technologies and speed plans.

Selected volunteers will be provided with a small SamKnows ‘Whitebox’ device to plug in at home (similar to a modem). The Whitebox will conduct tests using your internet connection between the Whitebox and the monitoring equipment. The Whitebox won’t monitor or record any personal information or browsing history.

Apply to be a volunteer

If you are interested in becoming a volunteer, before you start filling in the form, you will need:

  • details of your current internet plan (you might need to request a copy of your bill from your provider to confirm these details), and  
  • a copy of a recent internet bill for your current internet plan (it’s fine if your bill includes bundled services and you can delete or cross out the information you don’t want to provide – e.g. call logs). You can upload this in any format including PDF, Microsoft Word or JPEG.

Audiences

  • All consumers

Interests

  • Communications