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304 results

  • Australia Post proposed stamp price increase - stakeholder survey

    Australia Post is legally required to a provide a range of letter services (reserved letter services) to the Australian community that are reasonably accessible to all people across Australia. Over recent years Australia Post’s reserved letter services have made a significant loss. This is largely driven by a substantial reduction in the volume of letters sent, while the number of delivery points Australia Post must service continues to grow. The increased costs of letter delivery... More
    Opened 22 November 2024

  • 2024 - AANZFTA CAP III - Registration for Regional Workshop on Consumer Guarantees and Warranties in Laos

    Thank you for taking a few minutes to register for the workshop. Your information will be helpful for us in preparation for the event. Your information will be treated confidentially. More
    Closed 21 November 2024

  • 2024 - AANZFTA CAP III - Flight booking request for regional workshop on consumer guarantees and warranties in Laos on 21-22 November 2024

    You only need to complete this section if you require flights The ACCC’s preference is that AMS will book flights on behalf of their staff to attend in-person activities. Please read the information on Flight Bookings in the CLIP & CAP Information Sheet before answering the question below. More
    Closed 20 November 2024

  • 2024 Strategic Review - Stakeholder Survey

    The ACCC is an independent Commonwealth statutory agency that promotes competition, fair trading and product safety for the benefit of consumers, businesses and the Australian community. Each year, the ACCC reviews our compliance and enforcement policy and priorities . Through this process, we identify issues and sectors that are priority areas for the ACCC, as well as the factors we consider when deciding whether to pursue further action. Feedback from consumers and businesses... More
    Closed 18 October 2024

  • Draft immunity and cooperation policy and FAQs 2024

    The Australian Competition and Consumer Commission (ACCC) is reviewing the ACCC immunity and cooperation policy for cartel conduct (Immunity Policy). Cartel conduct involves collusion between competitors to fix prices, restrict outputs, allocate customers, suppliers or territories and/or rig bids. The Immunity Policy is an important tool which enables the ACCC to detect, stop and deter cartel conduct. Following an initial round of consultation with key stakeholders, the... More
    Closed 1 July 2024

  • 2024 National Consumer Congress Registration Form (for virtual attendance)

    2024 National Consumer Congress Thursday 27 June 2024, Sydney 9 am – 4 pm The National Consumer Congress is an annual conference that brings together stakeholders from across the public, private and community sectors to explore the key issues facing Australian consumers. This year’s event will be delivered both in person and online. The program for this year’s congress will be available closer to the event. See the National Consumer Congress on the ACCC website... More
    Closed 23 June 2024

  • 2024 National Consumer Congress Registration Form (for in person attendance)

    2024 National Consumer Congress Thursday 27 June 2024, Dockside Cockle Bay Wharf, Sydney 8:30 am – 4 pm The National Consumer Congress is an annual conference that brings together stakeholders from across the public, private and community sectors to explore the key issues facing Australian consumers. This year’s event will be delivered both in person and online. The program for this year’s congress will be available closer to the event. See the National Consumer... More
    Closed 14 June 2024

  • Post-secondment survey - Melbourne - 6 to 17 May 2024

    Dear secondees, Thank you for participating in the secondment program. We would appreciate if you could please take time to answer a few questions to assist us in enhancing the delivery of future secondment programs. We hope you had enjoyed your time and trust the secondment program has been a fruitful experience for you. CAP Team More
    Closed 24 May 2024

  • Pre-secondment survey - Melbourne - 6 to 17 May 2024

    Dear secondees, We would appreciate you taking time to answer these pre-secondment questions so we can assess your knowledge, skills and expectations before attending the secondment program. We look forward to welcoming you in Melbourne, Australia. CAP Team More
    Closed 6 May 2024

  • Developing a toolkit to help consumer-facing energy businesses identify vulnerability

    The Australian Energy Regulator (AER) is developing a toolkit to help consumer-facing energy businesses identify and engage with consumers experiencing vulnerability. The toolkit aims to share insights that consumer-facing energy businesses (including energy retailers) can adapt to their specific context. It does not set mandatory obligations for energy businesses. Based on research and stakeholder consultation, the draft toolkit identifies 6 better practice principles for... More
    Closed 5 April 2024

  • Supermarkets inquiry consumer survey

    The ACCC is examining the pricing practices of the supermarkets and the relationship between wholesale, including farmgate and retail prices. As part of the inquiry, we conducted a survey to hear from consumers about how they choose where to buy your groceries, and which products they buy. We also heard about any particular concerns that have arisen for consumers in relation to supermarkets. This survey was anonymous. Responses will be grouped together and will help inform our... More
    Closed 2 April 2024

  • Supermarkets inquiry issues paper

    The ACCC is conducting an inquiry into pricing and competition in Australia's supermarket sector. We will examine competitive dynamics in the retail supply of groceries and in associated supply chains. We will also have particular regard to how prices are set at different levels of the supply chain, and the associated margins. As part of the inquiry, we invited submissions in response to our issues paper . Submissions to the issues paper have now closed. If you wish to make a late... More
    Closed 2 April 2024

  • Proposed merger of Sigma and Chemist Warehouse Group - stakeholder survey

    The ACCC is seeking your views on the proposed merger of Sigma Healthcare Limited (Sigma) and CW Group Holdings Limited (Chemist Warehouse) (the proposed merger). Chemist Warehouse and Sigma both operate in the pharmacy supply chain, including as wholesalers, distributors and franchisors for a large number of community pharmacies. The ACCC's investigation is focused on the impact of the proposed merger on competition. In particular, we are seeking your views on: how closely... More
    Closed 28 March 2024

  • CDR participant guidance survey

    The Australian Competition and Consumer Commission (ACCC) wants to better understand the guidance needs of Consumer Data Right (CDR) stakeholders. This survey is for businesses and individuals who are holders or receivers of CDR data, or who provide services to these parties. For example, this includes data holders, accredited persons, CDR representatives and third-party service providers. In late 2022, the ACCC conducted a survey to understand stakeholders' views on CDR guidance at that... More
    Closed 25 March 2024

  • Consumer product safety - mandatory reporting - industry survey

    This survey aims to gather information from suppliers about their understanding of, and compliance with, the mandatory reporting requirements in the Australian Consumer Law. The information obtained in this survey is anonymous (however you have the option to provide contact details) and will inform the ACCC of ways to improve mandatory reporting, which is an important source of intelligence that helps the ACCC to identify and address product safety risks. Mandatory reporting requirements... More
    Closed 10 March 2024

  • Global Payments' proposed acquisition of School Bytes - stakeholder survey

    The ACCC is seeking your views on the proposed acquisition of School Bytes Learning Pty Ltd (School Bytes) by Global Payments Australia 1 Pty Ltd (Global Payments) (the Proposed Acquisition). Global Payments is a payments technology company and its subsidiary Sentral Pty Ltd (Sentral) supplies school administration software in Australia. School Bytes supplies school administration software in NSW. The legal test which the ACCC applies in considering the proposed acquisition is in... More
    Closed 8 March 2024

  • Toppling Furniture Survey – Suitability of ASTM F2057-23

    The ACCC is considering whether stability and tip-over restraint/anchoring requirements set out in ASTM F2057–23 Standard Safety Specification for Clothing Storage Units (the Furniture Standard), including the requirement for tip-over restraints or anchors to comply with ASTM F3096-23 Standard Performance Specification for Tip-over Restraint(s) Used with Clothing Storage Unit(s) (the Tip-over Restraints Standard), are suitable for inclusion in an Australian mandatory safety standard. ... More
    Closed 8 February 2024

  • Childcare Inquiry draft findings and recommendations - written submissions

    The ACCC has released its September interim report for the inquiry into childcare services. We are now inviting submissions in response to the draft findings and recommendations outlined in the report. More
    Closed 29 October 2023

  • Endeavour / The Prince Consort Hotel Consumer Survey

    Endeavour is proposing to acquire The Prince Consort Hotel located at 220-230 Wickham Street, Fortitude Valley in Queensland and the attached bottle shop, Prince Cellars, located at 234 Wickham Street. Endeavour is a major Australian alcoholic drinks retailer and hotel operator. Endeavour currently operates 2 hotels within 2km of the Prince Consort Hotel: the Brunswick Hotel (approximately 837m from the Prince Consort Hotel on a straight-line basis); and ... More
    Closed 27 October 2023

  • 2023 Strategic Review - Stakeholder Survey

    The ACCC’s Compliance and Enforcement Policy and Priorities sets out our priority areas for compliance and enforcement activities and lists the primary factors we consider when deciding whether to pursue issues or matters. Feedback from businesses and consumers is invaluable when drafting this policy and past feedback has had a direct impact on our priority areas. We are particularly interested in your views on: The work we are conducting under our current 2023–24... More
    Closed 13 October 2023

  • Proposed stamp price increase - stakeholder survey

    We welcome your views on Australia Post’s proposal to increase stamp prices by 25% from January 2024, being an increase of: 30 cents, from $1.20 to $1.50, for ordinary small letters 60 cents, from $2.40 to $3.00, for ordinary large letters up to 125g 90 cents, from $3.60 to $4.50, for ordinary large letters over 125g up to 250g. Australia Post is not proposing to increase the price of concession stamps ($3 for 5) or seasonal greeting card stamps (65c). ACCC... More
    Closed 29 September 2023

  • Environmental and sustainability guidance

    The ACCC has released draft principles-based guidance to assist businesses making environmental claims. The guidance sets out steps that businesses can follow. This is to ensure that claims are true, accurate and easy for consumers to understand. The guidance includes examples of good practice, as well as examples which may mislead consumers. We would like to hear feedback from small business and consumer groups on the guidance. The consultation process will help us assess if the... More
    Closed 15 September 2023

  • CDR Active Data Holder Rectification Schedule

    The ACCC is seeking views from CDR stakeholders on the active data holder rectification schedule, specifically whether and how it can be improved. Please provide feedback to our survey questions via the link below by close of business Friday, 14 July 2023. The ACCC also welcomes direct engagement with stakeholders on this consultation. If you wish to meet with us, or have questions about the survey, please contact ACCC-CDR@accc.gov.au . More
    Closed 14 July 2023

  • Endeavour / Rye Hotel Consumer Survey

    Endeavour is proposing to acquire the Rye Hotel and attached Thirsty Camel bottle shop at 2415 Point Nepean Road in Rye, Victoria. Endeavour is a major Australian alcoholic drinks retailer and hotel operator. It operates one bottle shop, BWS Rye, near the Rye Hotel. More
    Closed 20 June 2023

  • Toppling Furniture Product Safety Survey

    Please take a few minutes to complete a short survey about toppling furniture. "Toppling furniture” is furniture that has a risk of tipping over and causing injuries or death if unsecured. Implementing strategies to prevent injuries and deaths caused by toppling furniture is a 2022–23 product safety priority for the ACCC. More
    Closed 18 June 2023

  • 2024-29 Electricity Resets - AER Issues Paper and Public Forum survey

    As part of the 2024–29 distribution and transmission electricity resets, the Australian Energy Regulator (AER) is interested in seeking stakeholder feedback on the recent Issues Papers and Public Forums for Ausgrid, Endeavour Energy, Essential Energy (the NSW businesss), Evoenergy (ACT), Power and Water (NT), and TasNetworks (TAS distribution and transmission businesses). The Issues Papers, published on 28 March 2023, highlighted key areas of the businesses proposals, and... More
    Closed 14 June 2023

  • 2023 National Consumer Congress Registration Form (for virtual attendance)

    2023 National Consumer Congress Thursday 15 June 2023, Melbourne 9:00am – 4:00pm The National Consumer Congress is an annual conference that brings together stakeholders from across the public, private and community sectors to explore the key issues facing Australian consumers. This year’s event will be delivered both in person and online. The program for this year’s Congress will be available closer to the event. Program and speaker information from previous years is... More
    Closed 12 June 2023

  • 2023 National Consumer Congress Registration Form (for in person attendance)

    2023 National Consumer Congress Thursday 15 June 2023, Promenade Docklands Melbourne. Level 1/78 Newquay Promenade Docklands, Victoria 3008. 8:30am – 4:00pm The National Consumer Congress is an annual conference that brings together stakeholders from across the public, private and community sectors to explore the key issues facing Australian consumers. This year’s event will be delivered both in person and online. The program for this year’s Congress will be... More
    Closed 5 June 2023

  • Parents and Guardians Survey - Childcare Inquiry

    The ACCC is investigating the price and availability of childcare in Australia. We want to hear from families with childcaring responsibilities about their use of childcare. We want to hear from families who use childcare such as Centre Based Care, Outside of School Hours Care, or care from friends or baby sitters, as well as families who don't use any form of childcare. Please ensure only one parent or guardian per family completes the survey. This survey can be completed... More
    Closed 4 June 2023

  • PSA web redevelopment - User survey for consumers (2023)

    How will it work? 60-minute interview remote session via Zoom with 2 facilitators from Today. Interview will be held on Thursday 25th May and Wednesday 7th June You will need a stable internet connection and suitable device to participate on a video call. Provide feedback on your current experience with product safety and on early design concepts of a new website. Register your interest today Sessions are limited. To register your... More
    Closed 31 May 2023
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