The ACCC has the function of monitoring and evaluating the quality of the aspects of airport services and facilities specified in the Airports Regulations 1997 .
In response to a recommendation from the Productivity Commission’s 2019 report on the economic regulation of airports, the...More
The Australian Competition and Consumer Commission (ACCC) is seeking submissions on proposed policy options that will help reduce the risk of death and injury associated with toppling furniture.
There are three well understood concepts that are important in reducing the risk of injury...More
What does the future of regulation look like?
For the first time ACCC/AER regulatory conference 2022 will be a hybrid event. The conference will be held over two days, starting the morning of Thursday 4 August to the afternoon of Friday, 5 August.
The cost of the event is as follows:...More
How will it work?
3 hour remote workshop via Zoom with 3 facilitators from Today.
Workshops will be held on Wednesday 4 May 2022 from 9.30 am - 12.30 pm (EST)
You will need a stable internet connection and suitable device to participate on a video call.
Provide feedback on...More
How will it work?
3 hour remote workshop via Zoom with 3 facilitators from Today.
Workshops will be held on Thursday 5 May 2022 from 9.30 am - 12.30 pm (EST)
You will need a stable internet connection and suitable device to participate on a video call.
Provide feedback on...More
The Australian Competition and Consumer Commission is committed to providing information to help you understand your mandatory reporting obligations.
This survey should take less than 5 minutes to complete.
Your feedback will help us better adapt our guidance to make it easier to use...More
The Australian Competition and Consumer Commission (ACCC) is committed to providing information to help you understand your mandatory reporting obligations.
This survey should take less than 5 minutes to complete.
Your feedback will help us better adapt our guidance...More
The Australian Energy Regulator is redeveloping its current website: www.aer.gov.au , and we want to hear from you. By completing this quick survey, you will help us understand how we can engage with you more proactively, clearly and creatively.
Survey duration: no more than five minutes to...More
We would like to hear your experience with trying to use Qantas flight credits in a short 5-minute survey.
In particular, we’re interested if the available fare prices for flights are higher when you try to book using your flight credit than when you try to book using other forms of...More
The ACCC wants to make sure that businesses are getting the most out of their dealings with digital platforms in Australia. We also want to make sure that consumers have a good experience dealing with businesses on digital platforms like Facebook, Google and Apple.
The ACCC is aware that...More
This consultation has now closed. Any responses received have been considered and incorporated into the ACCC’s decision making process.
For more information please visit the ACCC’s Water projects page or email water@accc.gov.au .
More
This consultation has now closed. Any responses received have been considered and incorporated into the ACCC’s decision making process.
For more information please visit the ACCC’s Water projects page or email water@accc.gov.au .
More
This consultation has now closed. Any responses received have been considered and incorporated into the ACCC’s decision making process.
For more information please visit the ACCC’s Water projects page or email water@accc.gov.au .
More
The ACCC is currently seeking information from the florist industry about the business practices of online Order Gatherers, and how they interact with traditional florist businesses.
To assist the ACCC to better understand the interplay between Order Gatherers and traditional florist...More
Developments in the way Retail Service Providers display upload speeds and consumers’ interest in upload speeds information has prompted the ACCC to consider updating the Broadband Speeds Claims - Industry Guidance (‘Guidance’). The growth of fixed wireless services on alternative fixed...More
One of the ACCC’s priorities is to empower consumers and improve industry compliance with consumer guarantees, with a focus on high value goods including caravans.
We have seen an increase in consumer reports to the ACCC about issues with caravan purchases in the last few years. We are...More
One of the ACCC’s priorities is to empower consumers and improve industry compliance with consumer guarantees, with a focus on high value goods including caravans.
We have seen an increase in consumer reports to the ACCC about issues with caravan purchases in the last few years. We are...More
On 27 October 2021, the ACCC formed the view that Sunwater is a Part 6 operator. This means that the ACCC will be required to regulate Sunwater’s infrastructure charges for six water supply schemes under Part 6 of the Water Charge Rules 2010 (WCR) unless the ACCC grants Sunwater an exemption....More
Version 3 of the Competition and Consumer (Consumer Data Right) Rules 2020 (Rules) introduces new ways businesses can participate in the CDR and includes sponsored accreditation.
The sponsored level of accreditation removes the requirement to provide an independent third party assurance...More
The ACCC's Compliance and enforcement policy & priorities sets out our priority areas for compliance and enforcement activities and lists the primary factors we will take into account when deciding to pursue issues or matters.
Feedback from businesses and consumers is invaluable when...More
This consultation has now closed. Any responses received have been considered and incorporated into the ACCC’s decision making process.
For more information please visit the ACCC’s Water projects page or email water@accc.gov.au .
More
This consultation has now closed. Any responses received have been considered and incorporated into the ACCC’s decision making process.
For more information please visit the ACCC’s Water projects page or email water@accc.gov.au .
More
On 8 September 2021, Lower Murray Water (LMW) notified the ACCC of its status under Part 6 of the Water Charge Rules 2010 (WCR) and applied for an exemption from the operation of the requirements of Divisions 2-4 of Part 6.
The ACCC is seeking stakeholder views to help it decide if LMW is or...More
On 18 March 2021, the Australian Energy Market Commission (AEMC) made a rule requiring the Australian Energy Regulator (AER) to develop a mandatory billing guideline setting out how retailers must prepare and issue bills to residential and small customers.
The Better Bills Guideline ...More
The Australian Competition and Consumer Commission (ACCC) is seeking your assistance.
Scoping risk control options to prevent injuries and deaths from toppling furniture and televisions is one of the ACCC’s product safety priorities for 2021 .
As part of...More
The ACCC is looking at:
How general online retail marketplaces work.
Whether there are any competition or consumer issues associated with general online retail marketplaces.
This is part of our Digital Platform Services Inquiry .
General online retail marketplaces are...More
The ACCC is looking at:
How general online retail marketplaces work.
Whether there are any competition or consumer issues associated with general online retail marketplaces.
This is part of our Digital Platform Services Inquiry .
General online retail marketplaces are...More
The Australian Competition and Consumer Commission (ACCC) is conducting a market review into the safety of infant inclined products. As part of this process, the ACCC has released an Issues Paper (available below) for consultation.
The ACCC is concerned about the use of inclined...More
The ACCC provides educational resources to potential franchisees.
These resources help a person understand franchising, the Franchising Code of Conduct and the role of the ACCC before they buy a franchise.
More
Regulatory evolution: are new tools needed?
In 2021 the ACCC & AER regulatory conference will held online for the first time. The conference will be held across three days, starting on Wednesday 28 July in the afternoon, Thursday 29 July in the afternoon and the morning of Friday 30 July....More