The Competition and Consumer (Industry Code—Electricity Retail) Regulations 2019 (the Code) will come into force on 1 July 2019. The Code, as a mandatory industry code under Part IVB of the Competition and Consumer Act 2010, is binding on all retailers that supply electricity to small customers...More
The Australian Competition and Consumer Commission (ACCC) invites you to have your say on the issues and policy options in the consultation paper on the review of the information standard on care labelling for clothing and textile products. The issues in this paper have been briefly summarised...More
The ACCC has conducted an investigation into quad bike safety, including considering the merits of implementing a safety standard for quad bikes under the Australian Consumer Law (ACL).
The ACCC has made a recommendation to the Assistant Treasurer to make a mandatory safety standard. A copy...More
The ACCC has published draft rules for the Consumer Data Right (CDR) in the banking sector. The ACCC is seeking feedback from consumers, businesses and community organisations on the approach and positions of the draft rules, including the privacy aspects.
The CDR is a competition and...More
The ACCC is seeking to better understand the number of stakeholders interested in being accredited under the Consumer Data Right (CDR) regime, including intended timing. This information will assist us in planning the implementation of CDR in the banking sector.
If you are likely to seek to...More
The ACCC is seeking feedback from interested stakeholders on the proposed models for consumers to access their data in the energy market. Your views will help us form a position on the preferred data access model for the application of the consumer data right (CDR) in energy .
The...More
The ACCC is seeking feedback from interested stakeholders on the proposed models for consumers to access their data in the energy market. Your views will help us form a position on the preferred data access model for the application of the consumer data right (CDR) in energy .
The...More
The Australian Competition and Consumer Commission (ACCC) invites you to have your say on the issues and policy options in the consultation paper on the review of the safety standard for corded internal window coverings (CIWC) - located below the survey and titled ' Consultation - Corded Internal...More
Consumer Affairs Australia and New Zealand (CAANZ) seeks your views on draft guidance on the concepts of ‘durability’ and ‘unsafe’ under the consumer guarantees provisions of the Australian Consumer Law (ACL). CAANZ is Australia’s principal national forum for government policy,...More
The ACCC will be hosting two key consumer events in Melbourne – the annual Ruby Hutchison Memorial Lecture (co-hosted with CHOICE) and the National Consumer Congress.
Ruby Hutchison Memorial Lecture
Wednesday 13 March 2019 RACV Club, 501 Bourke Street, Melbourne 6:00 pm–8:30 pm
...More
As part of the Australian Energy Regulator’s transformation program announced in July 2018, we are reviewing a number of the AER’s ways of working. This includes a review of the Quarterly Compliance Report: National Electricity and Gas Laws (QCR). This short survey seeks your views on the...More
The Australian Competition and Consumer Commission (ACCC) has issued an initial assessment of a certification trade mark (CTM) application lodged by Tobacco Free Portfolios Limited (CTM 1845132). There are three variations of the mark, illustrated below.
The ACCC’s initial...More
On 12 December 2018, the ACCC commenced a public inquiry into making final access determinations (FAD) for Telstra’s six fixed line services and for wholesale ADSL.
The purpose of this consultation is to seek early submissions from industry participants, other stakeholders and the public...More
The ACCC released a discussion paper on 21 November 2018 seeking feedback on:
the analytical framework for monitoring, including the expectations of market outcomes and participant behaviour
the measures we use to monitor
monitoring the impact of policy developments
the process...More
The ACCC has published its Report on effectiveness of broadband speed claims guidance and consultation on further enhancement (attached below) which assesses the effectiveness of its Broadband Speed Claims - industry guidance and seeks input on updating it.
The ACCC released the guidance...More
On 19 November 2018, the ACCC released a public consultation and position paper for the Digital Radio access undertakings.
The purpose of this consultation is to seek submissions from industry participants, other stakeholders and the public more generally on a range of questions relevant to...More
The Australian Competition and Consumer Commission (ACCC) invites you to have your say on the issues and policy options in the consultation paper on the review of the permanent ban on miniature motorbikes (monkey bikes) with unsafe design features. The issues in this paper have been briefly...More
The ACCC invites you to have your say on the issues in the consultation paper on the inclusion of an explanatory note in the mandatory standard for prams and strollers. The issues in this paper have been briefly summarised below, please refer to the document for further details.
The ACCC...More
The ACCC is seeking comments and submissions from interested stakeholders on the draft ACCC Guidelines to assist the Copyright Tribunal in the determination of copyright remuneration (Copyright Guidelines).
The ACCC has a role under the Copyright Act 1968 (Copyright Act).
In proceedings...More
The ACCC's Compliance and enforcement policy & priorities and Product safety priorities set out our priority areas and list the primary factors we will take into account when deciding to pursue issues or matters.
Feedback from businesses and consumers is highly valuable to us for...More
Sending money overseas and buying foreign cash is a focus of our inquiry into foreign currency conversion services.
If you have exchanged money, loaded a travel card, purchased products or services from overseas, or sent money overseas, we want to hear from you.
All questions in this...More
The ACCC is seeking feedback from interested parties on Telstra’s proposed variations to the Migration Plan.
On 10 September 2018, Telstra submitted proposed variations to the Migration Plan to the ACCC incorporating:
amendments to Telstra’s obligations relating to HFC Services...More
The ACCC is seeking feedback from consumers, businesses and community organisations on the approach and positions the ACCC proposes to take in establishing rules for the Consumer Data Right (CDR).
The CDR is a competition and consumer reform announced by the Australian Government in May 2018...More
The National Indigenous Consumer Strategy (NICS) reference group is seeking to better understand consumer protection issues affecting Indigenous people in Australia. The survey covers key priority areas of the 2017–2019 NICS action plan:
Trading practices
Scam practices
Housing...More
On 31 August 2018, the ACCC released a public consultation and position paper for the fixed line telecommunications services declaration inquiry. The purpose of this consultation is to seek submissions from industry participants, other stakeholders and the public more generally on a range of...More
On 9 August 2018, the ACCC released a public consultation paper, draft Internet Activity Record Keeping Rule (RKR) document and templates as part of a consultation process for its proposed Internet Activity RKR. The purpose of this consultation is to seek submissions from a range of stakeholders,...More
We are seeking feedback from subscribers of the ACCC's Franchising Information Network. This free email subscription service provides our readers with updates on the latest news and events relevant to the franchising sector, including useful tools and online resources.
Please complete this...More
We are seeking feedback from subscribers of the ACCC's Small Business Information Network. This free email subscription service provides our readers with updates on the latest news and events relevant to the small business sector, including useful tools and online resources which are designed to...More
Wine grape growers and industry associations have raised concerns with the ACCC through forums, consultations and correspondence about potential competition and fair trading issues in the wine grape industry.
The ACCC is conducting an anonymous survey of wine grape growers across Australia...More
The journalists forum will take place in Sydney on Wednesday 15 August from
6–8pm at the Aerial UTS Function Centre, UTS Building 10, Level 7, 235 Jones Street, Ultimo .
Journalists who are unable to attend the forum in person can still share their views and experiences about the...More