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  • Investment Scam Fusion Cell survey

    Anti-Scam Centre first fusion cell The National Anti-Scam Centre (NASC) will coordinate the inaugural investment scam fusion cell to combat the growing problem of investment scams which cost Australians more than $1 billion a year. What is a fusion cell? Fusion cells are time-limited taskforces designed to bring together expertise from government and the private sector to take timely action to address specific, urgent problems in the scams ecosystem. About the survey ... More
    Opened 14 July 2023
  • Environmental and sustainability guidance

    The ACCC has released draft principles-based guidance to assist businesses making environmental claims. The guidance sets out steps that businesses can follow. This is to ensure that claims are true, accurate and easy for consumers to understand. The guidance includes examples of good practice, as well as examples which may mislead consumers. We would like to hear feedback from small business and consumer groups on the guidance. The consultation process will help us assess if the... More
    Opened 14 July 2023
  • CDR Active Data Holder Rectification Schedule

    The ACCC is seeking views from CDR stakeholders on the active data holder rectification schedule, specifically whether and how it can be improved. Please provide feedback to our survey questions via the link below by close of business Friday, 14 July 2023. The ACCC also welcomes direct engagement with stakeholders on this consultation. If you wish to meet with us, or have questions about the survey, please contact ACCC-CDR@accc.gov.au . More
    Opened 15 June 2023
  • 2023 ACCC/AER Regulatory Conference registration

    The ACCC/AER regulatory conference 2023 is a hybrid in person and online event. The conference will be held over two days, starting the morning of Thursday 3 August to the afternoon of Friday, 4 August. The cost of the event is as follows: In person - $1,500 per delegate, or $1400 per delegate for 2 or more attendees from the same organisation. Online - $300 per delegate. This online registration form allows for up to 10 delegates from the same... More
    Opened 9 June 2023
  • Toppling Furniture Product Safety Survey

    Please take a few minutes to complete a short survey about toppling furniture. "Toppling furniture” is furniture that has a risk of tipping over and causing injuries or death if unsecured. Implementing strategies to prevent injuries and deaths caused by toppling furniture is a 2022–23 product safety priority for the ACCC. More
    Opened 5 June 2023
  • Endeavour / Rye Hotel Consumer Survey

    Endeavour is proposing to acquire the Rye Hotel and attached Thirsty Camel bottle shop at 2415 Point Nepean Road in Rye, Victoria. Endeavour is a major Australian alcoholic drinks retailer and hotel operator. It operates one bottle shop, BWS Rye, near the Rye Hotel. More
    Opened 30 May 2023
  • PSA web redevelopment - User survey for businesses (2023)

    How will it work? 60-minute interview remote session via Zoom with 2 facilitators from Today. Interviews will be held on Friday 26th May and Thursday 8th June You will need a stable internet connection and suitable device to participate on a video call. Provide feedback on your current experience with product safety and on early design concepts of a new website. Register your interest today Workshop spots are limited. To register... More
    Opened 23 May 2023
  • PSA web redevelopment - User survey for consumers (2023)

    How will it work? 60-minute interview remote session via Zoom with 2 facilitators from Today. Interview will be held on Thursday 25th May and Wednesday 7th June You will need a stable internet connection and suitable device to participate on a video call. Provide feedback on your current experience with product safety and on early design concepts of a new website. Register your interest today Sessions are limited. To register your... More
    Opened 23 May 2023
  • 2023 National Consumer Congress Registration Form (for virtual attendance)

    2023 National Consumer Congress Thursday 15 June 2023, Melbourne 9:00am – 4:00pm The National Consumer Congress is an annual conference that brings together stakeholders from across the public, private and community sectors to explore the key issues facing Australian consumers. This year’s event will be delivered both in person and online. The program for this year’s Congress will be available closer to the event. Program and speaker information from previous years is... More
    Opened 19 May 2023
  • 2023 National Consumer Congress Registration Form (for in person attendance)

    2023 National Consumer Congress Thursday 15 June 2023, Promenade Docklands Melbourne. Level 1/78 Newquay Promenade Docklands, Victoria 3008. 8:30am – 4:00pm The National Consumer Congress is an annual conference that brings together stakeholders from across the public, private and community sectors to explore the key issues facing Australian consumers. This year’s event will be delivered both in person and online. The program for this year’s Congress will be... More
    Opened 16 May 2023
  • 2024-29 Electricity Resets - AER Issues Paper and Public Forum survey

    As part of the 2024–29 distribution and transmission electricity resets, the Australian Energy Regulator (AER) is interested in seeking stakeholder feedback on the recent Issues Papers and Public Forums for Ausgrid, Endeavour Energy, Essential Energy (the NSW businesss), Evoenergy (ACT), Power and Water (NT), and TasNetworks (TAS distribution and transmission businesses). The Issues Papers, published on 28 March 2023, highlighted key areas of the businesses proposals, and... More
    Opened 8 May 2023
  • Parents and Guardians Survey - Childcare Inquiry

    The ACCC is investigating the price and availability of childcare in Australia. We want to hear from families with childcaring responsibilities about their use of childcare. We want to hear from families who use childcare such as Centre Based Care, Outside of School Hours Care, or care from friends or baby sitters, as well as families who don't use any form of childcare. Please ensure only one parent or guardian per family completes the survey. This survey can be completed... More
    Opened 18 April 2023
  • Childcare inquiry expression of interest

    The ACCC is seeking expressions of interest from childcare providers with fewer than 40 services who are willing to supply information to assist the ACCC's Childcare inquiry. We are also seeking expressions of interest from Educators working in the Family Day Care sector. If you are a Centre Based Day Care, Family Day Care, In Home Care or Outside School Hours Care provider, with fewer than 40 services, or you work as a Family Day Care Educator , register your... More
    Opened 31 January 2023
  • ICPEN 2023 Australia Event Registration

    The 2022|23 Australian Presidency looks forward to welcoming consumer protection enforcement regulators to Sydney, Australia, from 8 to 12 May 2023, to share information and experience, and to agree to cooperate and collaborate, across national borders to protect consumers worldwide. Please complete this registration form to assist us in preparing for the events. More
    Opened 19 January 2023
  • Endeavour / Beachfront Hotel Consumer Survey

    Endeavour is proposing to acquire the Beachfront Hotel and attached Cellarbrations bottle shop at 342 Casuarina Drive in Rapid Creek, NT. Endeavour is a major Australian alcoholic drinks retailer and hotel operator. It operates several bottle shops (including BWS Nightcliff and BWS Casuarina) and hotels (including Airport Tavern) near Beachfront Hotel. More
    Opened 12 December 2022
  • Woolworths Karabar Consumer Survey

    Woolworths is proposing to acquire the SUPA IGA Karabar. Following the acquisition, the supermarket would operate as a Woolworths Metro. More
    Opened 8 December 2022
  • National Anti-Scams Centre survey

    In October of this year, the Federal Government announced the allocation of seed funding to the ACCC for the establishment of a National Anti-Scams Centre (NASC). The ACCC will be consulting and engaging with key stakeholders in a variety of ways, including this survey. The purpose of consulting and engaging at this point, is to seek input from key stakeholders on what the NASC could potentially look like, including its functions and it’s role. We are also keen to understand how... More
    Opened 7 December 2022
  • Lithium-ion Batteries - Issues Paper

    The Australian Competition and Consumer Commission (ACCC) is scoping product safety issues and potential hazard prevention strategies in relation to lithium-ion batteries as one of our product safety priority areas for 2022-23. As part of this process, the ACCC has released an Issues Paper (available below) for consultation. The ACCC is concerned about the increasing number of reports of incidents involving lithium-ion batteries, causing serious injuries and property damage. ... More
    Opened 6 December 2022
  • 2022 Strategic Review – Stakeholder Survey

    The ACCC’s Compliance and Enforcement Policy and Priorities sets out our priority areas for compliance and enforcement activities and lists the primary factors we will take into account when deciding to pursue issues or matters. Feedback from businesses and consumers is invaluable when drafting this policy and past feedback has had a direct impact on our priority areas. This year, we are particularly interested in your views on the work we are conducting under our current... More
    Opened 2 November 2022
  • Airport Quality Indicators review - Stage 2

    Stage 2 Consultation update Stage 2 consultation of the Airport Quality Indicators review is now open. The ACCC has the function of monitoring and evaluating the quality of the aspects of airport services and facilities specified in the Airports Regulations 1997 . In response to a recommendation from the Productivity Commission’s 2019 report on the economic regulation of airports, the Australian Government has asked the ACCC to review the indicators, to: more... More
    Opened 28 October 2022
  • More detailed information on financial performance of airports

    Stage 2 Consultation update Stage 2 consultation of detailed information on financial performance of airports is now open. The ACCC monitors prices, revenues, costs and profits of aeronautical, car parking and landside access services at the monitored airports to promote transparency of services for which there is little or no competition. In response to a recommendation from the Productivity Commission’s 2019 report on the economic regulation of airports, the Australian... More
    Opened 28 October 2022
  • Data Quality Compliance in the Consumer Data Right

    The purpose of this discussion paper is to gather views on: the prevalence of, issues arising from, and harm resulting from, data quality issues in the CDR ecosystem approaches that may be required to address data quality issues from a Compliance or Enforcement perspective. More
    Opened 28 October 2022
  • Lithium-Ion Battery Product Safety Survey

    We’re asking you to take a few minutes to complete a short survey about lithium-ion batteries. One of our product safety priorities for 2022–23 is investigating the safety and risks of lithium-ion batteries. More
    Opened 27 October 2022
  • Regional Mobile Infrastructure Inquiry - Consumer Survey

    The ACCC is seeking public contributions to the Regional Mobile Infrastructure Inquiry. The purpose of the Inquiry is to: inform future Government policy decisions on the provision of regional, rural, remote and peri-urban mobile telecommunications services investigate the feasibility of providing temporary mobile roaming during natural disasters or other emergencies. More information about the Regional Mobile Infrastructure Inquiry is available at the Project Overview ... More
    Opened 20 September 2022
  • Infant Inclined Products and Infant Sleep Products – Consultation Regulation Impact Statement

    The Australian Competition and Consumer Commission (ACCC) is seeking submissions on proposed policy options to reduce the risk of death and injury associated with Infant Sleep Products, including Infant Inclined Products. This Consultation Paper is seeking views on the likely effectiveness and cost of options to address the known risks associated with Infant Sleep Products, including Infant Inclined Products, such as a holistic mandatory safety standard for all Infant Sleep Products. It... More
    Opened 11 August 2022
  • Airport quality indicators ̶ review

    Stage 1 Consultation update Stage 1 consultation of the Airport Quality Indicators review has now closed. The ACCC will update this website with Stage 2 consultation details as per the timeframes indicated in the Stage 1 Consultation paper published 27 June 2022. The ACCC has the function of monitoring and evaluating the quality of the aspects of airport services and facilities specified in the Airports Regulations 1997 . In response to a recommendation from the... More
    Opened 27 June 2022
  • Toppling furniture - Consultation Regulation Impact Statement

    The Australian Competition and Consumer Commission (ACCC) is seeking submissions on proposed policy options that will help reduce the risk of death and injury associated with toppling furniture. There are three well understood concepts that are important in reducing the risk of injury associated with toppling furniture: product design, anchoring and consumer education. The proposed options contained in the Consultation Paper include some or all of these concepts. ... More
    Opened 13 May 2022
  • PSA web redevelopment - User survey for businesses

    How will it work? 3 hour remote workshop via Zoom with 3 facilitators from Today. Workshops will be held on Thursday 5 May 2022 from 9.30 am - 12.30 pm (EST) You will need a stable internet connection and suitable device to participate on a video call. Provide feedback on your current experience with product safety and on early design concepts of a new website. Register your interest today Workshop spots are limited. To register your interest in... More
    Opened 22 April 2022
  • ACCC mandatory reporting publications survey

    The Australian Competition and Consumer Commission is committed to providing information to help you understand your mandatory reporting obligations. This survey should take less than 5 minutes to complete. Your feedback will help us better adapt our guidance to make it easier to use and understand. More
    Opened 12 April 2022
  • ACCC mandatory reporting web content survey

    The Australian Competition and Consumer Commission (ACCC) is committed to providing information to help you understand your mandatory reporting obligations. This survey should take less than 5 minutes to complete. Your feedback will help us better adapt our guidance to make it easier to use and understand. More
    Opened 8 April 2022
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