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296 results

  • Foreign exchange - Consumer & small business questionnaire

    Sending money overseas and buying foreign cash is a focus of our inquiry into foreign currency conversion services. If you have exchanged money, loaded a travel card, purchased products or services from overseas, or sent money overseas, we want to hear from you. All questions in this brief questionnaire are optional. You can tell us anything that you think might be important. For more information, you can also read the issues paper attached below. Confidentiality ... More
    Closed 22 October 2018

  • Proposed variations to Telstra's Migration Plan

    The ACCC is seeking feedback from interested parties on Telstra’s proposed variations to the Migration Plan. On 10 September 2018, Telstra submitted proposed variations to the Migration Plan to the ACCC incorporating: amendments to Telstra’s obligations relating to HFC Services together with a number of other proposed changes to the Migration Plan relating to fire alarm and lift phone services and In-Train Order (ITO) arrangements, which Telstra has previously received... More
    Closed 16 October 2018

  • Consumer Data Right - Rules Framework consultation

    The ACCC is seeking feedback from consumers, businesses and community organisations on the approach and positions the ACCC proposes to take in establishing rules for the Consumer Data Right (CDR). The CDR is a competition and consumer reform announced by the Australian Government in May 2018 which will allow consumers to require a company such as their bank to share their data with another accredited service provider such as a comparison site in order to get more tailored, competitive... More
    Closed 12 October 2018

  • Fixed line services declaration inquiry 2018

    On 31 August 2018, the ACCC released a public consultation and position paper for the fixed line telecommunications services declaration inquiry. The purpose of this consultation is to seek submissions from industry participants, other stakeholders and the public more generally on a range of questions relating to the declaration of the six fixed line services, which expire on 31 July 2019. The consultation and position paper is attached below. More information, including the applicable... More
    Closed 12 October 2018

  • Internet Activity Record Keeping Rule (RKR) consultation paper

    On 9 August 2018, the ACCC released a public consultation paper, draft Internet Activity Record Keeping Rule (RKR) document and templates as part of a consultation process for its proposed Internet Activity RKR. The purpose of this consultation is to seek submissions from a range of stakeholders, including industry and data users, on the ACCC’s proposed Internet Activity RKR. While this consultation is now closed, the consultation paper and submissions received in response to this... More
    Closed 21 September 2018

  • Wine grape grower survey

    Wine grape growers and industry associations have raised concerns with the ACCC through forums, consultations and correspondence about potential competition and fair trading issues in the wine grape industry. The ACCC is conducting an anonymous survey of wine grape growers across Australia to help us better understand: how widespread the concerns and potential issues are whether the concerns and potential issues are more prevalent in particular regions the effect of... More
    Closed 20 August 2018

  • Digital platforms inquiry - journalists forum

    The journalists forum will take place in Sydney on Wednesday 15 August from 6–8pm at the Aerial UTS Function Centre, UTS Building 10, Level 7, 235 Jones Street, Ultimo . Journalists who are unable to attend the forum in person can still share their views and experiences about the impact digital platforms are having on journalism in Australia. More
    Closed 15 August 2018

  • ACCC Franchising Information Network feedback survey

    We are seeking feedback from subscribers of the ACCC's Franchising Information Network. This free email subscription service provides our readers with updates on the latest news and events relevant to the franchising sector, including useful tools and online resources. Please complete this short survey to share your views and help us ensure our email updates meet the interests of our subscribers. The survey is anonymous unless your email address is provided. More
    Closed 31 July 2018

  • ACCC Small Business Information Network feedback survey

    We are seeking feedback from subscribers of the ACCC's Small Business Information Network. This free email subscription service provides our readers with updates on the latest news and events relevant to the small business sector, including useful tools and online resources which are designed to help small business. Please complete this short survey to share your views and help us ensure our email updates meet the interests of small business audiences. The survey is anonymous unless... More
    Closed 27 July 2018

  • 2018 ACCC/AER Regulatory Conference

    New Frontiers in Regulation The 2018 ACCC & AER Regulatory Conference will be held at the Brisbane Convention and Exhibition Centre on Thursday 26 (commencing at 8:30am) and Friday 27 July (finishing at 12:30pm, followed by lunch from 12:30-1:30). The cost to attend the conference is $1500 per delegate, or $1400 per delegate for 3 or more people from the same organisation. This online registration form provides for up to 3 delegates from the same organisation to be registered at... More
    Closed 20 July 2018

  • Households wanted to help test broadband speeds

    The ACCC is testing broadband speeds across Australia. Our Measuring Broadband Australia program will measure the typical speeds and performance of people’s home internet connections. We're looking for 2000 households to test in the first year. We are working with SamKnows, our independent testing provider, to test a range of popular retail service providers on different broadband technologies and speed plans. Selected volunteers will be provided with a small SamKnows 'Whitebox'... More
    Closed 18 July 2018

  • Telecommunications Competition Notice Guidelines

    The ACCC is consulting on proposed amendments to the Telecommunications Competition Notice Guidelines (Guidelines). The ACCC is required to formulate the Guidelines under Section 151AP (2) of the Competition and Consumer Act 2010 (Cth) (CCA). The Guidelines include: an overview of the competition notice regime as contained in Part XIB of the CCA matters the ACCC will consider when deciding whether to issue a competition notice the appropriateness of issuing competition... More
    Closed 4 June 2018

  • Digital platforms inquiry forums

    The ACCC hosted two public forums in May to discuss the impacts of digital platforms for consumers and advertisers (including small businesses). These platforms include search engines (e.g. Google), social media (e.g. Facebook) and content aggregators (e.g. Apple News). Further information is available at: https://www.accc.gov.au/focus-areas/inquiries/digital-platforms-inquiry/forums More
    Closed 3 June 2018

  • Quad Bike Safety: Consultation Regulation Impact Statement

    The ACCC is continuing its investigation into quad bike safety and considering the merits of implementing a safety standard for quad bikes under the Australian Consumer Law (ACL). As part of this process, the ACCC has released the Quad Bike Safety Consultation Regulation Impact Statement for consultation. This includes detailed policy options as well as a series of questions for stakeholder consideration. Responses will be used to inform a final recommendation to the Assistant Minister to... More
    Closed 4 May 2018

  • Digital Platforms Inquiry - Consumer questionnaire

    The Digital Platforms Inquiry looks at how digital platforms impact media and advertising services markets, particularly in relation to news and journalistic content, as well as the implications for media content creators, advertisers and consumers. The digital platforms we'll look at include search engines (e.g. Google or Bing), social media (e.g. Facebook or Twitter) and content aggregators (e.g. Google News, News apps or Reddit). We're interested in your experiences and views in... More
    Closed 3 April 2018

  • 2018 National Consumer Congress and Ruby Hutchison Memorial Lecture – feedback survey

    Thank you for attending either the annual Ruby Hutchison Memorial Lecture on Wednesday 14 March at the Sydney Conservatorium of Music and/or the 2018 National Consumer Congress held on Thursday 15 March at The Ivy at 330 George Street, Sydney. This survey has been prepared by the ACCC to seek your feedback on the Ruby Hutchison Memorial Lecture and Consumer Congress. Your feedback is valuable, as it will help us to consider aspects of both events and when developing other... More
    Closed 25 March 2018

  • 2018 Ruby Hutchison Memorial Lecture & National Consumer Congress

    The ACCC will be hosting two key consumer events in Sydney– the annual Ruby Hutchison Memorial Lecture (co-hosted with CHOICE) and the National Consumer Congress. Ruby Hutchison Memorial Lecture Wednesday 14 March 2018 Sydney Conservatorium of Music, 1 Conservatorium Road, Sydney 6:00 pm–8:30 pm This event honours Ruby Hutchison, the founder of the Australian Consumers’ Association, the organisation we now know as CHOICE. In 2018, the ACCC and CHOICE invite you to... More
    Closed 5 March 2018

  • Small business collective bargaining guidelines consultation

    The Australian Competition and Consumer Commission is seeking feedback on new guidelines for small business collective bargaining. The guidelines are for small businesses, including farmers, to assist their understanding of the authorisation and notification processes for obtaining ACCC approval for collective bargaining and boycotts. Although we have information on collective bargaining in various guidelines, until now we have not had a single collective bargaining and boycott guideline... More
    Closed 23 February 2018

  • Agriculture Consultative Committee membership review

    The Agriculture Consultative Committee (AgCC) was established by the ACCC to provide advice and information on issues affecting the agriculture sector that fall within the scope of the Competition and Consumer Act 2010, and to provide a forum where competition and consumer law concerns related to the agriculture sector can be considered and addressed collaboratively. A review of the Committee’s membership is currently being undertaken. More
    Closed 2 February 2018

  • Northern Australia Insurance Inquiry

    Our Northern Australia Insurance Inquiry will help to address concerns about insurance affordability, promote more informed and more competitive insurance markets and make a difference for consumers in northern Australia. The law gives the ACCC power to get information from insurers that other reviews have not been able to get. We will also look more closely at the level of competition between insurers than other reviews have been able to. If you live in northern Australia, we want to... More
    Closed 19 January 2018

  • Mobile virtual network operators (MVNO) survey

    The ACCC recently published its communications sector market study draft report . In it, we discussed the role of MVNOs in contributing to competition in Australia’s mobile sector and the role of wholesale MVNO services.. Wholesale MVNO products are supplied in a relatively mature market, with approximately 60 service providers acquiring these services, and that there is an absence of significant complaints. However, some concerns have been raised in relation to limitations that affect... More
    Closed 21 December 2017

  • Quad Bike Safety: Issues Paper

    The ACCC has established a taskforce to conduct an investigation into quad bike safety and consider the merits of implementing a safety standard for quad bikes under the Australian Consumer Law (ACL). As part of this process, the ACCC has released the Quad Bike Safety Issues Paper (available below) for consultation. The Issues Paper includes a series of questions that the ACCC is considering as part of their investigation. Responses will be used to inform a cost benefit analysis and... More
    Closed 15 December 2017

  • Communications sector market study – Draft report

    In October 2017 the ACCC released its draft report for the communications sector market study. We invite interested parties to make a submission in response to the draft report findings and proposed recommendations and actions. Download the draft report at Communications sector market study , or under ‘Related documents’ on this page . Confidentiality To facilitate an informed and open consultation, we will treat all submissions as public and publish them on our website.... More
    Closed 8 December 2017

  • Guidelines and interim forms for merger and non-merger authorisations

    Significant reforms to the authorisation and notification provisions of the Competition and Consumer Act 2010 (CCA) came into effect on 6 November. Under these reforms the: ACCC is the first instance decision maker on applications for merger authorisation authorisation test for mergers and the test for other conduct that may substantially lessen competition have been amended ACCC approves the form of the application and notifications. We have prepared... More
    Closed 1 December 2017

  • Interim guidelines on concerted practices

    In the coming weeks the Australian Government will implement reforms to the Competition and Consumer Act 2010 (CCA) prohibiting parties from engaging in a concerted practice that has the purpose, effect, or likely effect of substantially lessening competition. We have prepared interim guidelines to help businesses understand and comply with the law. The interim guidelines sets out how the ACCC proposes to interpret the new provision and describes the general approach we will take in... More
    Closed 1 December 2017

  • Interim guidelines on section 46 reforms

    Important reforms to section 46 of the Competition and Consumer Act 2010 (CCA) will come into effect in the coming weeks. Under these reforms a firm with a substantial degree of market power is prohibited from engaging in conduct that has the purpose, effect or likely effect of substantially lessening competition in a market. These interim guidelines sets out how the ACCC proposes to interpret s. 46 and describes the general approach we will take in investigating alleged contraventions... More
    Closed 1 December 2017

  • Consumer directed aged care

    The ACCC wants to provide information to consumers and providers who use or sell aged care services about their consumer rights and obligations. We would appreciate your ideas about how we can help older consumers understand their rights. We would also like to assist providers of consumer directed aged care products and services understand their competition and consumer law obligations under the Competition and Consumer Act 2010 (Cth). Your responses will help us meet the needs of... More
    Closed 1 November 2017

  • CAANZ consultation on guidance about the application of the ACL to charities, not-for-profit entities and fundraising

    Consumer Affairs Australia and New Zealand (CAANZ) seeks your views on draft guidance on the application of the Australian Consumer Law (ACL) to the activities of charities, not-for-profit entities and fundraisers. By participating in this survey you give permission for CAANZ to include your responses in its results which may be made public. Please download and review the guidance before completing the survey. More
    Closed 27 October 2017

  • AER wholesale electricity forum

    Thank you for attending the AER’s public forum on developing our approach to monitoring the performance of wholesale electricity markets. We ask that you complete this short survey to help us improve future events. Responses will be kept anonymous unless you choose to provide your details at the end of this survey. More
    Closed 26 October 2017

  • Takata airbag proposed compulsory recall

    On 21 September 2017, the Minister for Small Business, the Hon. Michael McCormack, issued a proposed recall notice for a compulsory recall of certain vehicles with defective Takata airbags installed and inflators salvaged from these vehicles. See: Proposed recall notice and draft recall notice Submissions The ACCC requested written submissions from suppliers and interested parties. All submissions are treated as public documents and are published on this consultation hub... More
    Closed 9 October 2017
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